REFUND POLICY

Return & Refund Policy

At Pampered Pet Travels, all of our physical products are made to order. Because of this, we do not accept returns or exchanges for change of mind or ordering mistakes.

We do not accept returns, exchanges, or refunds for:

• Change of mind
• Buyer’s remorse
• Ordering the wrong size
• Ordering the wrong color
• Ordering the wrong product

If your item arrives damaged, defective, or with a manufacturing error, please contact us within 30 days of delivery and include clear photos showing the issue. Once reviewed and approved, we may offer either a replacement or a refund.

In most cases, you do not need to return the damaged or defective item before a replacement or refund is issued. We will let you know if a return is required.

If an order cannot be delivered or is returned due to an incorrect or incomplete shipping address provided by the customer, the customer may be responsible for any reshipping costs.

All sales of digital products, including e-books and digital journals, are final. We do not offer returns, exchanges, or refunds on digital products.

If you have any questions about your order, please contact us through www.pamperedpettravel.com